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Commit e5f66d62 authored by jake%bugzilla.org's avatar jake%bugzilla.org
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Bug 180005 - Bring the FAQ up to date.

a=justdave
parent b4056d08
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docs/sgml/faq.sgml
View file @ e5f66d62
...@@ -50,6 +50,11 @@ ...@@ -50,6 +50,11 @@
</question> </question>
<answer> <answer>
<para> <para>
<ulink url="http://bugzilla.org/consulting.html">http://bugzilla.org/consulting.html</ulink>
is a list of people and companies who have asked us to list them
as consultants for Bugzilla.
</para>
<para>
<ulink url="http://www.collab.net/">www.collab.net</ulink> offers <ulink url="http://www.collab.net/">www.collab.net</ulink> offers
Bugzilla as part of their standard offering to large projects. Bugzilla as part of their standard offering to large projects.
They do have some minimum fees that are pretty hefty, and generally They do have some minimum fees that are pretty hefty, and generally
...@@ -73,13 +78,12 @@ ...@@ -73,13 +78,12 @@
</question> </question>
<answer> <answer>
<para> <para>
There are <emphasis>dozens</emphasis> of major comapanies with public There are <emphasis>dozens</emphasis> of major companies with public
Bugzilla sites to track bugs in their products. A few include: Bugzilla sites to track bugs in their products. A few include:
<simplelist> <simplelist>
<member>Netscape/AOL</member> <member>Netscape/AOL</member>
<member>Mozilla.org</member> <member>Mozilla.org</member>
<member>NASA</member> <member>NASA</member>
<member>AtHome Corporation</member>
<member>Red Hat Software</member> <member>Red Hat Software</member>
<member>SuSe Corp</member> <member>SuSe Corp</member>
<member>The Horde Project</member> <member>The Horde Project</member>
...@@ -112,7 +116,7 @@ ...@@ -112,7 +116,7 @@
<para> <para>
A A
<ulink url="http://www.bugzilla.org/who_we_are.html">core team</ulink>, <ulink url="http://www.bugzilla.org/who_we_are.html">core team</ulink>,
led by Dave Miller (justdave@syndicomm.com). led by Dave Miller (justdave@netscape.com).
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -147,7 +151,7 @@ ...@@ -147,7 +151,7 @@
<qandaentry> <qandaentry>
<question> <question>
<para> <para>
Why doesn't Bugzilla offer this or that feature or compatability Why doesn't Bugzilla offer this or that feature or compatibility
with this other tracking software? with this other tracking software?
</para> </para>
</question> </question>
...@@ -178,8 +182,21 @@ ...@@ -178,8 +182,21 @@
</question> </question>
<answer> <answer>
<para> <para>
There is DB-independence work afoot. PostgreSQL support is planned MySQL was originally chosen because it is free, easy to install,
for 2.18, and full DB-independence can't be far further on. and was available for the hardware Netscape intended to run it on.
</para>
<para>
There is currently work in progress to make Bugzilla work on
PostgreSQL and Sybase in the default distribution. You can track
the progress of these initiatives in bugs <ulink
url="http://bugzilla.mozilla.org/show_bug.cgi?id=98304">98304</ulink>
and <ulink
url="http://bugzilla.mozilla.org/show_bug.cgi?id=173130">173130</ulink>
respectively.
</para>
<para>
Once both of these are done, adding support for additional
database servers should be trivial.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -270,10 +287,8 @@ ...@@ -270,10 +287,8 @@
</question> </question>
<answer> <answer>
<para> <para>
Absolutely! You can track any number of Products (although you Absolutely! You can track any number of Products that can each be
are limited to about 55 or so if composed of any number of Components.
you are using Product-Based Groups), that can each be composed of any
number of Components.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -303,9 +318,9 @@ ...@@ -303,9 +318,9 @@
<para> <para>
Yes - any sort of attachment is allowed, although administrators can Yes - any sort of attachment is allowed, although administrators can
configure a maximum size. configure a maximum size.
There are many specific MIME-types that are pre-defined by Bugzilla, Bugzilla gives the user the option of either using the MIME-type
but you may specify any arbitrary MIME-type you need when you supplied by the browser, choosing from a pre-defined list or
upload the file. manually typing any arbitrary MIME-type.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -343,16 +358,16 @@ ...@@ -343,16 +358,16 @@
<answer> <answer>
<para> <para>
Yes. Look at <ulink url="http://bugzilla.mozilla.org/reports.cgi"> Yes. Look at <ulink url="http://bugzilla.mozilla.org/reports.cgi">
http://bugzilla.mozilla.org/reports.cgi</ulink> for basic reporting http://bugzilla.mozilla.org/reports.cgi</ulink> for samples of what
and graphing facilities. Bugzilla can do in reporting and graphing.
</para> </para>
<para> <para>
For more advanced reporting, I recommend hooking up a professional If you can not get the reports you want from the included reporting
reporting package, such as Crystal Reports, and use ODBC to access scripts, it is possible to hook up a professional reporting package
the MySQL database. You can do a lot through the Query page of such as Crystal Reports using ODBC. If you choose to do this,
Bugzilla as well, but right now Advanced Reporting is much beware that giving direct access to the database does contain some
better accomplished through third-party utilities that can security implications. Even if you give read-only access to the
interface with the database directly. bugs database it will bypass the secure bugs features of Bugzilla.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -423,24 +438,30 @@ ...@@ -423,24 +438,30 @@
</question> </question>
<answer> <answer>
<para> <para>
Mozilla allows data export through a custom DTD in XML format. Bugzilla can output buglists as HTML (the default), CSV or RDF.
It does not, however, export to specific formats other than the The link for CSV can be found at the bottom of the buglist in HTML
XML Mozilla DTD. Importing the data into Excel or any other application format. This CSV format can easily be imported into MS Excel or
is left as an exercise for the reader. other spread-sheet applications.
</para>
<para>
To use the RDF format of the buglist it is necessary to append a
<computeroutput>&amp;ctype=rdf</computeroutput> to the URL. RDF
is meant to be machine readable and thus it is assumed that the
URL would be generated progmatically so there is no user visible
link to this format.
</para> </para>
<para> <para>
If you create import filters to other applications from Mozilla's XML, Currently the only script included with Bugzilla that can import
please submit your modifications for inclusion in future Bugzilla data is <filename>importxml.pl</filename> which is intended to be
distributions. used for importing the data generated by <filename>xml.cgi</filename>
in association with bug moving. Any other use is left as an
exercise for the user.
</para> </para>
<para> <para>
As for data import, any application can send data to Bugzilla through There are also scripts included in the <filename>contrib/</filename>
the HTTP protocol, or through Mozilla's XML API. However, it seems directory for using e-mail to import information into Bugzilla,
kind of silly to put another front-end in front of Bugzilla; but these scripts are not currently supported and included for
it makes more sense to create a simplified bug submission form in educational purposes.
HTML. You can find an excellent example at
<ulink url="http://www.mozilla.org/quality/help/bugzilla-helper.html">
http://www.mozilla.org/quality/help/bugzilla-helper.html</ulink>
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -454,10 +475,14 @@ ...@@ -454,10 +475,14 @@
</question> </question>
<answer> <answer>
<para> <para>
To a certain extent, yes. 2.16's templates mean that you can localise Yes. For more information including available translated templates,
the user-facing UI (and several projects are doing exactly that.) However, see <ulink
error messages and the admin interface are currently not localisable. url="http://www.bugzilla.org/download.html">http://www.bugzilla.org/download.html</ulink>.
This should be achieved by 2.18. The admin interfaces are still not included in these translated
templates and is therefore still English only. Also, there may be
issues with the charset not being declared. See <ulink
url="http://bugzilla.mozilla.org/show_bug.cgi?id=126266">bug 126226</ulink>
for more information.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -471,7 +496,7 @@ ...@@ -471,7 +496,7 @@
</question> </question>
<answer> <answer>
<para> <para>
Yes. No. No. Yes. No. Yes (using the CSV format).
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -668,7 +693,8 @@ ...@@ -668,7 +693,8 @@
<answer> <answer>
<para> <para>
The user should be able to set The user should be able to set
this in user email preferences (uncheck all boxes.) this in user email preferences (uncheck all boxes) or you can add
their email address to the <filename>data/nomail</filename> file.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -682,7 +708,7 @@ ...@@ -682,7 +708,7 @@
</question> </question>
<answer> <answer>
<para> <para>
Edit the "changedmail" Param. Replace "To:" with "X-Real-To:", Edit the "newchangedmail" Param. Replace "To:" with "X-Real-To:",
replace "Cc:" with "X-Real-CC:", and add a "To: &lt;youremailaddress&gt;". replace "Cc:" with "X-Real-CC:", and add a "To: &lt;youremailaddress&gt;".
</para> </para>
</answer> </answer>
...@@ -797,10 +823,11 @@ ...@@ -797,10 +823,11 @@
</question> </question>
<answer> <answer>
<para> <para>
Red Hat Bugzilla works with Oracle. The current version Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle.
from Mozilla.org does not have this capability. Unfortunately, though Red Hat's newer version (based on 2.17.1 and soon to be merged into
you will sacrifice a lot of the really great features available in the main distribution) runs on PostgreSQL. At this time we know of
Bugzilla 2.14 and 2.16 if you go with the 2.8-based Redhat version. no recent ports of Bugzilla to Oracle but do intend to support it
in the future (possibly the 2.20 time-frame).
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -843,25 +870,13 @@ ...@@ -843,25 +870,13 @@
<para> <para>
There is no facility in Bugzilla itself to do this. It's also generally There is no facility in Bugzilla itself to do this. It's also generally
not a smart thing to do if you don't know exactly what you're doing. not a smart thing to do if you don't know exactly what you're doing.
However, if you understand SQL you can use the mysqladmin utility to However, if you understand SQL you can use the <command>mysql</command>
manually insert, delete, and modify table information. Personally, I command line utility to manually insert, delete and modify table
use "phpMyAdmin". You have to compile a PHP module with MySQL information. There are also more intuitive GUI clients available.
support to make it work, but it's very clean and easy to use. Personal favorites of the Bugzilla team are <ulink
</para> url="http://www.phpmyadmin.net/">phpMyAdmin</ulink> and <ulink
</answer> url="http://www.mysql.com/downloads/gui-mycc.html">MySQL Control
</qandaentry> Center</ulink>.
<qandaentry>
<question>
<para>
I try to add myself as a user, but Bugzilla always tells me my password is wrong.
</para>
</question>
<answer>
<para>
Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally disabled
the "crypt()" function. This prevented MySQL from storing encrypted passwords.
Upgrade to the "3.23 stable" version of MySQL and you should be good to go.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -877,10 +892,17 @@ ...@@ -877,10 +892,17 @@
<para> <para>
Try running MySQL from its binary: "mysqld --skip-grant-tables". This Try running MySQL from its binary: "mysqld --skip-grant-tables". This
will allow you to completely rule out grant tables as the cause of your will allow you to completely rule out grant tables as the cause of your
frustration. However, I do not recommend you run it this way on a regular frustration. If this Bugzilla is able to connect at this point then
basis, unless you really want your web site defaced and your machine you need to check that you have granted proper permission to the user
cracked. password combo defined in <filename>localconfig</filename>.
</para>
<warning>
<para>
Running MySQL with this command line option is very insecure and
should only be done when not connected to the external network
as a troubleshooting step.
</para> </para>
</warning>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -1098,22 +1120,6 @@ ...@@ -1098,22 +1120,6 @@
<qandaentry> <qandaentry>
<question> <question>
<para> <para>
Email submissions to Bugzilla that have attachments end up asking me to
save it as a "cgi" file.
</para>
</question>
<answer>
<para>
Yup. Just rename it once you download it, or save it under a different
filename. This will not be fixed anytime soon, because it would
cripple some other functionality.
</para>
</answer>
</qandaentry>
<qandaentry>
<question>
<para>
How do I change a keyword in Bugzilla, once some bugs are using it? How do I change a keyword in Bugzilla, once some bugs are using it?
</para> </para>
</question> </question>
...@@ -1139,7 +1145,7 @@ ...@@ -1139,7 +1145,7 @@
</question> </question>
<answer> <answer>
<para> <para>
Gerv and Myk suggest a 2-space endent, with embedded code sections on Gerv and Myk suggest a 2-space indent, with embedded code sections on
their own line, in line with outer tags. Like this:</para> their own line, in line with outer tags. Like this:</para>
<programlisting><![CDATA[ <programlisting><![CDATA[
<fred> <fred>
......
docs/xml/faq.xml
View file @ e5f66d62
...@@ -50,6 +50,11 @@ ...@@ -50,6 +50,11 @@
</question> </question>
<answer> <answer>
<para> <para>
<ulink url="http://bugzilla.org/consulting.html">http://bugzilla.org/consulting.html</ulink>
is a list of people and companies who have asked us to list them
as consultants for Bugzilla.
</para>
<para>
<ulink url="http://www.collab.net/">www.collab.net</ulink> offers <ulink url="http://www.collab.net/">www.collab.net</ulink> offers
Bugzilla as part of their standard offering to large projects. Bugzilla as part of their standard offering to large projects.
They do have some minimum fees that are pretty hefty, and generally They do have some minimum fees that are pretty hefty, and generally
...@@ -73,13 +78,12 @@ ...@@ -73,13 +78,12 @@
</question> </question>
<answer> <answer>
<para> <para>
There are <emphasis>dozens</emphasis> of major comapanies with public There are <emphasis>dozens</emphasis> of major companies with public
Bugzilla sites to track bugs in their products. A few include: Bugzilla sites to track bugs in their products. A few include:
<simplelist> <simplelist>
<member>Netscape/AOL</member> <member>Netscape/AOL</member>
<member>Mozilla.org</member> <member>Mozilla.org</member>
<member>NASA</member> <member>NASA</member>
<member>AtHome Corporation</member>
<member>Red Hat Software</member> <member>Red Hat Software</member>
<member>SuSe Corp</member> <member>SuSe Corp</member>
<member>The Horde Project</member> <member>The Horde Project</member>
...@@ -112,7 +116,7 @@ ...@@ -112,7 +116,7 @@
<para> <para>
A A
<ulink url="http://www.bugzilla.org/who_we_are.html">core team</ulink>, <ulink url="http://www.bugzilla.org/who_we_are.html">core team</ulink>,
led by Dave Miller (justdave@syndicomm.com). led by Dave Miller (justdave@netscape.com).
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -147,7 +151,7 @@ ...@@ -147,7 +151,7 @@
<qandaentry> <qandaentry>
<question> <question>
<para> <para>
Why doesn't Bugzilla offer this or that feature or compatability Why doesn't Bugzilla offer this or that feature or compatibility
with this other tracking software? with this other tracking software?
</para> </para>
</question> </question>
...@@ -178,8 +182,21 @@ ...@@ -178,8 +182,21 @@
</question> </question>
<answer> <answer>
<para> <para>
There is DB-independence work afoot. PostgreSQL support is planned MySQL was originally chosen because it is free, easy to install,
for 2.18, and full DB-independence can't be far further on. and was available for the hardware Netscape intended to run it on.
</para>
<para>
There is currently work in progress to make Bugzilla work on
PostgreSQL and Sybase in the default distribution. You can track
the progress of these initiatives in bugs <ulink
url="http://bugzilla.mozilla.org/show_bug.cgi?id=98304">98304</ulink>
and <ulink
url="http://bugzilla.mozilla.org/show_bug.cgi?id=173130">173130</ulink>
respectively.
</para>
<para>
Once both of these are done, adding support for additional
database servers should be trivial.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -270,10 +287,8 @@ ...@@ -270,10 +287,8 @@
</question> </question>
<answer> <answer>
<para> <para>
Absolutely! You can track any number of Products (although you Absolutely! You can track any number of Products that can each be
are limited to about 55 or so if composed of any number of Components.
you are using Product-Based Groups), that can each be composed of any
number of Components.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -303,9 +318,9 @@ ...@@ -303,9 +318,9 @@
<para> <para>
Yes - any sort of attachment is allowed, although administrators can Yes - any sort of attachment is allowed, although administrators can
configure a maximum size. configure a maximum size.
There are many specific MIME-types that are pre-defined by Bugzilla, Bugzilla gives the user the option of either using the MIME-type
but you may specify any arbitrary MIME-type you need when you supplied by the browser, choosing from a pre-defined list or
upload the file. manually typing any arbitrary MIME-type.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -343,16 +358,16 @@ ...@@ -343,16 +358,16 @@
<answer> <answer>
<para> <para>
Yes. Look at <ulink url="http://bugzilla.mozilla.org/reports.cgi"> Yes. Look at <ulink url="http://bugzilla.mozilla.org/reports.cgi">
http://bugzilla.mozilla.org/reports.cgi</ulink> for basic reporting http://bugzilla.mozilla.org/reports.cgi</ulink> for samples of what
and graphing facilities. Bugzilla can do in reporting and graphing.
</para> </para>
<para> <para>
For more advanced reporting, I recommend hooking up a professional If you can not get the reports you want from the included reporting
reporting package, such as Crystal Reports, and use ODBC to access scripts, it is possible to hook up a professional reporting package
the MySQL database. You can do a lot through the Query page of such as Crystal Reports using ODBC. If you choose to do this,
Bugzilla as well, but right now Advanced Reporting is much beware that giving direct access to the database does contain some
better accomplished through third-party utilities that can security implications. Even if you give read-only access to the
interface with the database directly. bugs database it will bypass the secure bugs features of Bugzilla.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -423,24 +438,30 @@ ...@@ -423,24 +438,30 @@
</question> </question>
<answer> <answer>
<para> <para>
Mozilla allows data export through a custom DTD in XML format. Bugzilla can output buglists as HTML (the default), CSV or RDF.
It does not, however, export to specific formats other than the The link for CSV can be found at the bottom of the buglist in HTML
XML Mozilla DTD. Importing the data into Excel or any other application format. This CSV format can easily be imported into MS Excel or
is left as an exercise for the reader. other spread-sheet applications.
</para>
<para>
To use the RDF format of the buglist it is necessary to append a
<computeroutput>&amp;ctype=rdf</computeroutput> to the URL. RDF
is meant to be machine readable and thus it is assumed that the
URL would be generated progmatically so there is no user visible
link to this format.
</para> </para>
<para> <para>
If you create import filters to other applications from Mozilla's XML, Currently the only script included with Bugzilla that can import
please submit your modifications for inclusion in future Bugzilla data is <filename>importxml.pl</filename> which is intended to be
distributions. used for importing the data generated by <filename>xml.cgi</filename>
in association with bug moving. Any other use is left as an
exercise for the user.
</para> </para>
<para> <para>
As for data import, any application can send data to Bugzilla through There are also scripts included in the <filename>contrib/</filename>
the HTTP protocol, or through Mozilla's XML API. However, it seems directory for using e-mail to import information into Bugzilla,
kind of silly to put another front-end in front of Bugzilla; but these scripts are not currently supported and included for
it makes more sense to create a simplified bug submission form in educational purposes.
HTML. You can find an excellent example at
<ulink url="http://www.mozilla.org/quality/help/bugzilla-helper.html">
http://www.mozilla.org/quality/help/bugzilla-helper.html</ulink>
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -454,10 +475,14 @@ ...@@ -454,10 +475,14 @@
</question> </question>
<answer> <answer>
<para> <para>
To a certain extent, yes. 2.16's templates mean that you can localise Yes. For more information including available translated templates,
the user-facing UI (and several projects are doing exactly that.) However, see <ulink
error messages and the admin interface are currently not localisable. url="http://www.bugzilla.org/download.html">http://www.bugzilla.org/download.html</ulink>.
This should be achieved by 2.18. The admin interfaces are still not included in these translated
templates and is therefore still English only. Also, there may be
issues with the charset not being declared. See <ulink
url="http://bugzilla.mozilla.org/show_bug.cgi?id=126266">bug 126226</ulink>
for more information.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -471,7 +496,7 @@ ...@@ -471,7 +496,7 @@
</question> </question>
<answer> <answer>
<para> <para>
Yes. No. No. Yes. No. Yes (using the CSV format).
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -668,7 +693,8 @@ ...@@ -668,7 +693,8 @@
<answer> <answer>
<para> <para>
The user should be able to set The user should be able to set
this in user email preferences (uncheck all boxes.) this in user email preferences (uncheck all boxes) or you can add
their email address to the <filename>data/nomail</filename> file.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -682,7 +708,7 @@ ...@@ -682,7 +708,7 @@
</question> </question>
<answer> <answer>
<para> <para>
Edit the "changedmail" Param. Replace "To:" with "X-Real-To:", Edit the "newchangedmail" Param. Replace "To:" with "X-Real-To:",
replace "Cc:" with "X-Real-CC:", and add a "To: &lt;youremailaddress&gt;". replace "Cc:" with "X-Real-CC:", and add a "To: &lt;youremailaddress&gt;".
</para> </para>
</answer> </answer>
...@@ -797,10 +823,11 @@ ...@@ -797,10 +823,11 @@
</question> </question>
<answer> <answer>
<para> <para>
Red Hat Bugzilla works with Oracle. The current version Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle.
from Mozilla.org does not have this capability. Unfortunately, though Red Hat's newer version (based on 2.17.1 and soon to be merged into
you will sacrifice a lot of the really great features available in the main distribution) runs on PostgreSQL. At this time we know of
Bugzilla 2.14 and 2.16 if you go with the 2.8-based Redhat version. no recent ports of Bugzilla to Oracle but do intend to support it
in the future (possibly the 2.20 time-frame).
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -843,25 +870,13 @@ ...@@ -843,25 +870,13 @@
<para> <para>
There is no facility in Bugzilla itself to do this. It's also generally There is no facility in Bugzilla itself to do this. It's also generally
not a smart thing to do if you don't know exactly what you're doing. not a smart thing to do if you don't know exactly what you're doing.
However, if you understand SQL you can use the mysqladmin utility to However, if you understand SQL you can use the <command>mysql</command>
manually insert, delete, and modify table information. Personally, I command line utility to manually insert, delete and modify table
use "phpMyAdmin". You have to compile a PHP module with MySQL information. There are also more intuitive GUI clients available.
support to make it work, but it's very clean and easy to use. Personal favorites of the Bugzilla team are <ulink
</para> url="http://www.phpmyadmin.net/">phpMyAdmin</ulink> and <ulink
</answer> url="http://www.mysql.com/downloads/gui-mycc.html">MySQL Control
</qandaentry> Center</ulink>.
<qandaentry>
<question>
<para>
I try to add myself as a user, but Bugzilla always tells me my password is wrong.
</para>
</question>
<answer>
<para>
Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally disabled
the "crypt()" function. This prevented MySQL from storing encrypted passwords.
Upgrade to the "3.23 stable" version of MySQL and you should be good to go.
</para> </para>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -877,10 +892,17 @@ ...@@ -877,10 +892,17 @@
<para> <para>
Try running MySQL from its binary: "mysqld --skip-grant-tables". This Try running MySQL from its binary: "mysqld --skip-grant-tables". This
will allow you to completely rule out grant tables as the cause of your will allow you to completely rule out grant tables as the cause of your
frustration. However, I do not recommend you run it this way on a regular frustration. If this Bugzilla is able to connect at this point then
basis, unless you really want your web site defaced and your machine you need to check that you have granted proper permission to the user
cracked. password combo defined in <filename>localconfig</filename>.
</para>
<warning>
<para>
Running MySQL with this command line option is very insecure and
should only be done when not connected to the external network
as a troubleshooting step.
</para> </para>
</warning>
</answer> </answer>
</qandaentry> </qandaentry>
...@@ -1098,22 +1120,6 @@ ...@@ -1098,22 +1120,6 @@
<qandaentry> <qandaentry>
<question> <question>
<para> <para>
Email submissions to Bugzilla that have attachments end up asking me to
save it as a "cgi" file.
</para>
</question>
<answer>
<para>
Yup. Just rename it once you download it, or save it under a different
filename. This will not be fixed anytime soon, because it would
cripple some other functionality.
</para>
</answer>
</qandaentry>
<qandaentry>
<question>
<para>
How do I change a keyword in Bugzilla, once some bugs are using it? How do I change a keyword in Bugzilla, once some bugs are using it?
</para> </para>
</question> </question>
...@@ -1139,7 +1145,7 @@ ...@@ -1139,7 +1145,7 @@
</question> </question>
<answer> <answer>
<para> <para>
Gerv and Myk suggest a 2-space endent, with embedded code sections on Gerv and Myk suggest a 2-space indent, with embedded code sections on
their own line, in line with outer tags. Like this:</para> their own line, in line with outer tags. Like this:</para>
<programlisting><![CDATA[ <programlisting><![CDATA[
<fred> <fred>
......
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