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>The Bugzilla Guide</TH
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>Chapter 2. Using Bugzilla</TD
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><H1
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><A
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NAME="how"
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>2.3. How do I use Bugzilla?</A
></H1
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VALIGN="TOP"
><I
><P
><I
>Hey!  I'm Woody!  Howdy, Howdy, Howdy!</I
></P
></I
></TD
></TR
></TABLE
><P
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>&#13;      Bugzilla is a large, complex system.  Describing how to use it
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      requires some time.  If you are only interested in installing or
      administering a Bugzilla installation, please consult the
      Installing and Administering Bugzilla portions of this Guide.
      This section is principally aimed towards developing end-user
      mastery of Bugzilla, so you may fully enjoy the benefits
      afforded by using this reliable open-source bug-tracking
      software.
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    </P
><P
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>&#13;      Throughout this portion of the Guide, we will refer to user
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      account options available at the Bugzilla test installation,
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      <A
HREF="http://landfill.tequilarista.org/"
TARGET="_top"
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>&#13;	landfill.tequilarista.org</A
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>.
      <DIV
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CLASS="note"
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><P
></P
><TABLE
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CLASS="note"
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WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
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>&#13;	  Some people have run into difficulties completing this
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	  tutorial.  If you run into problems, please check the
	  updated online documentation available at <A
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HREF="http://www.trilobyte.net/barnsons/"
TARGET="_top"
>http://www.trilobyte.net/barnsons</A
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>. If you're still stumped, please subscribe to the newsgroup and provide details of exactly what's stumping you!  If enough people complain, I'll have to fix it in the next version of this Guide.  You can subscribe to the newsgroup at <A
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HREF="news://news.mozilla.org/netscape.public.mozilla.webtools"
TARGET="_top"
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> news://news.mozilla.org/netscape.public.mozilla.webtools</A
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>
	</P
></TD
></TR
></TABLE
></DIV
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> Although Landfill serves as a great introduction to
      Bugzilla, it does not offer all the options you would have as a
      user on your own installation of Bugzilla, nor can it do more
      than serve as a general introduction to Bugzilla.  Additionally,
      Landfill often runs cutting-edge versions of Bugzilla for
      testing, so some things may work slightly differently than
      mentioned here.
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    </P
><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="myaccount"
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>2.3.1. Create a Bugzilla Account</A
></H2
><P
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>&#13;	First things first!  If you want to use Bugzilla, first you
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	need to create an account.  Consult with the administrator
	responsible for your installation of Bugzilla for the URL you
	should use to access it. If you're test-driving the end-user
	Bugzilla experience, use this URL: <A
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HREF="http://landfill.tequilarista.org/bugzilla-tip/"
TARGET="_top"
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> http://landfill.tequilarista.org/bugzilla-tip/</A
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>
      </P
><P
></P
><OL
TYPE="1"
><LI
><P
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>&#13;	    Click the "Open a new Bugzilla account" link.
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	  </P
></LI
><LI
><P
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>&#13;	    Enter your "E-mail address" and "Real Name" (or whatever
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	    name you want to call yourself) in the spaces provided,
	    then select the "Create Account" button.
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	  </P
></LI
><LI
><P
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>&#13;	    Within moments, you should receive an email to the address
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	    you provided above, which contains your login name
	    (generally the same as the email address), and a password
	    you can use to access your account.  This password is
	    randomly generated, and should be changed at your nearest
	    opportunity (we'll go into how to do it later).
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	  </P
></LI
><LI
><P
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>&#13;	    Click the <SPAN
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CLASS="QUOTE"
>"Log In"</SPAN
> link in the yellow area at
	    the bottom of the page in your browser, then enter your
	    <SPAN
CLASS="QUOTE"
>"E-mail address"</SPAN
> and <SPAN
CLASS="QUOTE"
>"Password"</SPAN
>
	    you just received into the spaces provided, and select
	    <SPAN
CLASS="QUOTE"
>"Login"</SPAN
>.
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	    <DIV
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CLASS="note"
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><P
></P
><TABLE
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CLASS="note"
WIDTH="100%"
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BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
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>&#13;		If you ever forget your password, you can come back to
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		this page, enter your <SPAN
CLASS="QUOTE"
>"E-mail address"</SPAN
>,
		then select the <SPAN
CLASS="QUOTE"
>"E-mail me a password"</SPAN
>
		button to have your password mailed to you again so
		that you can login.
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	      </P
></TD
></TR
></TABLE
></DIV
>
	    <DIV
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CLASS="caution"
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><P
></P
><TABLE
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CLASS="caution"
WIDTH="100%"
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BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/caution.gif"
HSPACE="5"
ALT="Caution"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
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>&#13;		Many modern browsers include an
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		<SPAN
CLASS="QUOTE"
>"Auto-Complete"</SPAN
> or <SPAN
CLASS="QUOTE"
>"Form
		  Fill"</SPAN
> feature to remember the user names and
		passwords you type in at many sites.  Unfortunately,
		sometimes they attempt to guess what you will put in
		as your password, and guess wrong.  If you notice a
		text box is already filled out, please overwrite the
		contents of the text box so you can be sure to input
		the correct information.
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	      </P
></TD
></TR
></TABLE
></DIV
>
	  </P
></LI
></OL
><P
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>&#13;	Congratulations!  If you followed these directions, you now
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	are the proud owner of a user account on
	landfill.tequilarista.org (Landfill) or your local Bugzilla
	install.  You should now see in your browser a page called the
	<SPAN
CLASS="QUOTE"
>"Bugzilla Query Page"</SPAN
>.  It may look daunting, but with this
	Guide to walk you through it, you will master it in no time.
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      </P
></DIV
><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="query"
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>2.3.2. The Bugzilla Query Page</A
></H2
><P
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>&#13;	The Bugzilla Query Page is the heart and soul of the Bugzilla
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	user experience.  It is the master interface where you can
	find any bug report, comment, or patch currently in the
	Bugzilla system.  We'll go into how to create your own bug
	report later on.
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      </P
><P
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>&#13;	There are efforts underway to simplify query usage.  If you
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	have a local installation of Bugzilla 2.12 or higher, you
	should have <TT
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CLASS="filename"
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>quicksearch.html</TT
> available to
	use and simplify your searches.  There is also a helper for
	the query interface, called
	<TT
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CLASS="filename"
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>queryhelp.cgi</TT
>.  Landfill tends to run the
	latest code, so these two utilities should be available there
	for your perusal.
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      </P
><P
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>&#13;	At this point, let's visit the query page.
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	<A
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HREF="http://landfill.tequilarista.org/bugzilla-tip/query.cgi"
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TARGET="_top"
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>&#13;	landfill.tequilarista.org/bugzilla-tip/query.cgi</A
>
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      </P
><P
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>&#13;	The first thing you need to notice about the Bugzilla Query
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	Page is that nearly every box you see on your screen has a
	hyperlink nearby, explaining what it is or what it does.  Near
	the upper-left-hand corner of your browser window you should
	see the word <SPAN
CLASS="QUOTE"
>"Status"</SPAN
> underlined.  Select it.
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      </P
><P
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>&#13;	Notice the page that popped up?  Every underlined word you see
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	on your screen is a hyperlink that will take you to
	context-sensitive help. Click around for a while, and learn
	what everything here does.  To return to the query interface
	after pulling up a help page, use the <SPAN
CLASS="QUOTE"
>"Back"</SPAN
>
	button in your browser.
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      </P
><P
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>&#13;	I'm sure that after checking out the online help, you are now
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	an expert on the Bugzilla Query Page.  If, however, you feel
	you haven't mastered it yet, let me walk you through making a
	few successful queries to find out what there are in the
	Bugzilla bug-tracking system itself.
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      </P
><P
></P
><OL
TYPE="1"
><LI
><P
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>&#13;	    Ensure you are back on the <SPAN
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CLASS="QUOTE"
>"Bugzilla Query
	      Page"</SPAN
>. Do nothing in the boxes marked "Status",
	    "Resolution", "Platform", "OpSys", "Priority", or
	    "Severity".  The default query for "Status" is to find all
	    bugs that are NEW, ASSIGNED, or REOPENED, which is what we
	    want.  If you don't select anything in the other 5
	    scrollboxes there, then you are saying that "any of these
	    are OK"; we're not locking ourselves into only finding
	    bugs on the "DEC" Platform, or "Windows 95" OpSys
	    (Operating System).  You're smart, I think you have it
	    figured out.
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	  </P
><P
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>&#13;	    Basically, selecting <EM
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>anything</EM
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> on the
	    query page narrows your search down.  Leaving stuff
	    unselected, or text boxes unfilled, broadens your search.
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	  </P
></LI
><LI
><P
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>&#13;	    You see the box immediately below the top six boxes that
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	    contains an "Email" text box,  with the words "matching
	    as", a drop-down selection box, then some checkboxes with
	    "Assigned To" checked by default?  This allows you to
	    filter your search down based upon email address.  Let's
	    put my email address in there, and see what happens.
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	  </P
><P
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>&#13;	    Type "barnboy@trilobyte.net" in the top Email text box.
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	  </P
></LI
><LI
><P
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>&#13;	    Let's narrow the search some more.  Scroll down until you
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	    find the box with the word "Program" over the top of it.
	    This is where we can narrow our search down to only
	    specific products (software programs or product lines) in
	    our Bugzilla database. Please notice the box is a
	    <EM
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>scrollbox</EM
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>.  Using the down arrow on
	    the scrollbox, scroll down until you can see an entry
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	    called "Bugzilla".  Select this entry.
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	  </P
></LI
><LI
><P
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>&#13;	    Did you notice that some of the boxes to the right changed
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	    when you selected "Bugzilla"? Every Program (or Product)
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	    has different Versions, Components, and Target Milestones
	    associated with it.  A "Version" is the number of a
	    software program.
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	    <DIV
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CLASS="example"
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><A
454
NAME="AEN307"
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></A
><P
><B
>Example 2-1. Some Famous Software Versions</B
></P
><DIV
461
CLASS="informalexample"
462
><A
463
NAME="AEN309"
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></A
><P
></P
><P
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>&#13;		  Do you remember the hype in 1995 when Microsoft
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		  Windows 95(r) was released? It may have been several
		  years ago, but Microsoft(tm) spent over $300 Million
		  advertising this new Version of their software.
		  Three years later, they released Microsoft Windows
		  98(r), another new version, to great fanfare, and
		  then in 2000 quietly  released Microsoft Windows
		  ME(Millenium Edition)(r). 
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		</P
><P
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>&#13;		  Software "Versions" help a manufacturer
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		  differentiate their current product from their
		  previous products.  Most do not identify their
		  products by the year they were released. Instead,
		  the "original" version of their software will often
		  be numbered "1.0", with small bug-fix releases on
		  subsequent tenths of a digit.  In most cases, it's
		  not a decimal number; for instance, often 1.9 is an
		  <EM
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>older</EM
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> version of the software
		  than 1.11, but is a <EM
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>newer</EM
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>
		  version than 1.1.1.
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		</P
><P
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>&#13;		  In general, a "Version" in Bugzilla should refer to
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		  <EM
>released</EM
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> products, not products
		  that have not yet been released  to the public.
		  Forthcoming products are what the Target Milestone
		  field is for.
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		</P
><P
></P
></DIV
></DIV
>
	  </P
><P
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>&#13;	    A "Component" is a piece of a Product.
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	    It may be a standalone program, or some other logical
	    division of a Product or Program. 
	    Normally, a Component has a single Owner, who is responsible
	    for overseeing efforts to improve that Component.
	    <DIV
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CLASS="example"
517
><A
518
NAME="AEN317"
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></A
><P
><B
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>Example 2-2. Mozilla's Bugzilla Components</B
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></P
><DIV
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CLASS="informalexample"
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><A
527
NAME="AEN319"
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></A
><P
></P
><P
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>&#13;		  Mozilla's "Bugzilla" Product is composed of several pieces (Components):
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		  <P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><EM
541
>Administration</EM
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>,
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                      Administration of a bugzilla installation, including 
                      <TT
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CLASS="filename"
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>editcomponents.cgi</TT
>,
                      <TT
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CLASS="filename"
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>editgroups.cgi</TT
>, 
                      <TT
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CLASS="filename"
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>editkeywords.cgi</TT
>, 
                      <TT
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CLASS="filename"
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>editparams.cgi</TT
>,
                      <TT
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CLASS="filename"
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>editproducts.cgi</TT
>,
                      <TT
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CLASS="filename"
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>editusers.cgi</TT
>,
                      <TT
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CLASS="filename"
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>editversions.cgi,</TT
> and
                      <TT
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CLASS="filename"
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>sanitycheck.cgi</TT
>.
                    </TD
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></TR
><TR
><TD
><EM
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>Bugzilla-General</EM
582
>,
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                      Anything that doesn't fit in the other components, or spans
                      multiple components.
                    </TD
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></TR
><TR
><TD
><EM
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>Creating/Changing Bugs</EM
>,
                      Creating, changing, and viewing bugs.
                      <TT
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CLASS="filename"
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>enter_bug.cgi</TT
>,
                      <TT
598
CLASS="filename"
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>post_bug.cgi</TT
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>,
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                      <TT
602
CLASS="filename"
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>show_bug.cgi</TT
> and
                      <TT
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CLASS="filename"
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>process_bug.cgi</TT
>.
                    </TD
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></TR
><TR
><TD
><EM
614
>Documentation</EM
615
>,
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                      The bugzilla documentation, including anything in the
                      <TT
618
CLASS="filename"
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>docs/</TT
> directory and The Bugzilla Guide
                      (This document :)
                    </TD
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></TR
><TR
><TD
><EM
627
>Email</EM
628
>,
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                      Anything to do with email sent by Bugzilla.
                      <TT
631
CLASS="filename"
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>processmail</TT
>
                    </TD
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></TR
><TR
><TD
><EM
639
>Installation</EM
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>,
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                      The installation process of Bugzilla. This includes
                      <TT
643
CLASS="filename"
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>checksetup.pl</TT
> and whatever else it evolves into.
                    </TD
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></TR
><TR
><TD
><EM
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>Query/Buglist</EM
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>,
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                      Anything to do with searching for bugs and viewing the buglists.
                      <TT
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CLASS="filename"
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>query.cgi</TT
> and
                      <TT
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CLASS="filename"
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>buglist.cgi</TT
>
                    </TD
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></TR
><TR
><TD
><EM
667
>Reporting/Charting</EM
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>,
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                      Getting reports from Bugzilla.
                      <TT
671
CLASS="filename"
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>reports.cgi</TT
> and
                      <TT
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CLASS="filename"
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>duplicates.cgi</TT
>
                    </TD
></TR
><TR
><TD
><EM
>User Accounts</EM
>,
                      Anything about managing a user account from the user's perspective.
                      <TT
687
CLASS="filename"
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>userprefs.cgi</TT
>, saved queries, creating accounts,
                      changing passwords, logging in, etc. 
                    </TD
></TR
><TR
><TD
><EM
>User Interface</EM
>,
                      General issues having to do with the user interface cosmetics (not
                      functionality) including cosmetic issues, HTML templates, etc.
                    </TD
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></TR
></TBODY
></TABLE
><P
></P
>
		</P
><P
></P
></DIV
></DIV
>
	  </P
><P
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>&#13;	    A "Milestone", or "Target Milestone" is a often a planned
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	    future "Version" of a product.  In many cases, though,
	    Milestones simply represent significant dates for a
	    developer.  Having certain features in your Product is
	    frequently tied to revenue (money) the developer will
	    receive if the features work by the time she  reaches the
	    Target Milestone. Target Milestones are a great tool to
	    organize your time. If someone will pay you $100,000 for
	    incorporating certain features by a certain date, those
	    features by that Milestone date become a very high
	    priority.  Milestones tend to be highly malleable
	    creatures, though, that appear to be in reach but are out
	    of reach by the time the important day arrives.
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	  </P
><P
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>&#13;	    The Bugzilla Project has set up Milestones for future
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	    Bugzilla versions 2.14, 2.16, 2.18, 3.0, etc.  However, a
	    Target Milestone can just as easily be a specific date,
	    code name, or weird alphanumeric combination, like "M19".
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	  </P
></LI
><LI
><P
738
>&#13;	    OK, now let's select the "Bugzilla" component from its scrollbox.
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	  </P
></LI
><LI
><P
743
>&#13;	    Skip down the page a bit -- do you see the "submit query" button?
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	    Select it, and let's run
	    this query!
	  </P
></LI
><LI
><P
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>&#13;	    Congratulations!  You've completed your first Query, and
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	    have before you the Bug List of the author of this Guide,
	    Matthew P. Barnson (barnboy@trilobyte.net).  If I'm doing
	    well, you'll have a cryptic "Zarro Boogs Found" message on
	    your screen.  It is just a happy hacker's way of saying
	    "Zero Bugs Found".  However, I am fairly certain I will
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	    always have some bugs assigned to me that aren't done yet,
	    so you won't often see that message!
	  </P
></LI
></OL
><P
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>&#13;	I encourage you to click the bug numbers in the left-hand
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	column and examine my bugs.  Also notice that if you click the
	underlined  links near the top of this page, they do not take
	you to context-sensitive help here, but instead sort the
	columns of bugs on the screen! When you need to sort your bugs
	by priority, severity, or the people they are assigned to,
	this is a tremendous timesaver.
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      </P
><P
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>&#13;	A couple more interesting things about the Bug List page:
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	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><EM
>Change Columns</EM
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>: by selecting
	    this link, you can show all kinds of information in the
	    Bug List</TD
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></TR
><TR
><TD
><EM
>Change several bugs at once</EM
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>: If
	    you have sufficient rights to change all the bugs shown in
	    the Bug List, you can mass-modify them. This is a big
	    time-saver.</TD
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></TR
><TR
><TD
><EM
>Send mail to bug owners</EM
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>: If you
	    have many related bugs, you can request an update from
	    every person who owns the bugs in the Bug List asking them
	    the status.</TD
802 803 804 805 806
></TR
><TR
><TD
><EM
>Edit this query</EM
807 808 809 810 811
>: If you didn't
	    get exactly the results you were looking for, you can
	    return to the Query page through this link and make small
	    revisions to the query you just made so you get more
	    accurate results.</TD
812 813 814 815 816 817 818 819
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><DIV
820
CLASS="note"
821 822 823
><P
></P
><TABLE
824
CLASS="note"
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WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
840
>&#13;	  There are many more options to the Bugzilla Query Page  and
841 842 843
	  the Bug List than I have shown you. But this should be
	  enough for you to learn to get around. I encourage you to
	  check out the <A
844 845 846
HREF="http://www.mozilla.org/bugs/"
TARGET="_top"
>Bugzilla Home Page</A
847
> to learn about the Anatomy and Life Cycle of a Bug before continuing.
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	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
855
CLASS="section"
856
><H2
857
CLASS="section"
858
><A
859
NAME="bugreports"
860 861 862 863 864 865 866 867 868 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 886 887
>2.3.3. Creating and Managing Bug Reports</A
></H2
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>And all this time, I thought we were taking bugs <EM
>out</EM
>...</I
></P
></I
></TD
></TR
></TABLE
><DIV
888
CLASS="section"
889
><H3
890
CLASS="section"
891
><A
892
NAME="bug-writing"
893 894 895
>2.3.3.1. Writing a Great Bug Report</A
></H3
><P
896
>&#13;	  Before we plunge into writing your first bug report, I
897 898 899 900 901 902 903 904
	  encourage you to read some bug-writing guidelines.  If you
	  are reading this document as part of a Bugzilla CVS checkout
	  or un-tarred Bugzilla distribution, you should be able to
	  read them by clicking <A
HREF="../../bugwritinghelp.html"
TARGET="_top"
>here</A
>.  If you are reading this online, check out the Mozilla.org bug-writing guidelines at <A
905 906
HREF="http://www.mozilla.org/quality/bug-writing-guidelines.html"
TARGET="_top"
907 908
>http://www.mozilla.org/quality/bug-writing-guidelines.html</A
>.  While some of the advice is Mozilla-specific, the basic principles of reporting Reproducible, Specific bugs, isolating the Product you are using, the Version of the Product, the Component which failed, the Hardware Platform, and Operating System you were using at the time of the failure go a long way toward ensuring accurate, responsible fixes for the bug that bit you.
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	</P
><P
911
>&#13;	  While you are at it, why not learn how to find previously
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	  reported bugs?  Mozilla.org has published a great tutorial
	  on finding duplicate bugs, available at <A
914 915
HREF="http://www.mozilla.org/quality/help/beginning-duplicate-finding.html"
TARGET="_top"
916
> http://www.mozilla.org/quality/help/beginning-duplicate-finding.html</A
917 918 919
>.
	</P
><P
920
>&#13;	  I realize this was a lot to read.  However, understanding
921 922
	  the mentality of writing great bug reports will help us on
	  the next part!
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	</P
><P
></P
><OL
TYPE="1"
><LI
><P
930
>&#13;	      Go back to <A
931 932
HREF="http://landfill.tequilarista.org/bugzilla-tip/"
TARGET="_top"
933 934
> http://landfill.tequilarista.org/bugzilla-tip/</A
> in your browser.
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	    </P
></LI
><LI
><P
939
>&#13;	      Select the  <A
940 941
HREF="http://landfill.tequilarista.org/bugzilla-tip/enter_bug.cgi"
TARGET="_top"
942
> Enter a new bug report</A
943 944 945 946 947
> link.
	    </P
></LI
><LI
><P
948
>&#13;	      Select a product.
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	    </P
></LI
><LI
><P
953
>&#13;	      Now you should be at the "Enter Bug" form. The
954 955 956 957
	      "reporter" should have been automatically filled out for
	      you (or else Bugzilla prompted you to Log In again --
	      you did keep the email with your username and password,
	      didn't you?).
958 959 960 961
	    </P
></LI
><LI
><P
962
>&#13;	      Select a Component in the scrollbox.
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	    </P
></LI
><LI
><P
967
>&#13;	      Bugzilla should have made reasonable guesses, based upon
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	      your browser, for the "Platform" and "OS" drop-down
	      boxes.  If those are wrong, change them -- if you're on
	      an SGI box running IRIX, we want to know!
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	    </P
></LI
><LI
><P
975
>&#13;	      Fill in the "Assigned To" box with the email address you
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	      provided earlier.  This way you don't end up sending
	      copies of your bug to lots of other people, since it's
	      just a test bug.
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	    </P
></LI
><LI
><P
983
>&#13;	      Leave the "CC" text box blank.  Fill in the "URL" box
984
	      with "http://www.mozilla.org".
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	    </P
></LI
><LI
><P
989
>&#13;	      Enter "The Bugzilla Guide" in the Summary text box, and
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	      place any comments you have on this tutorial, or the
	      Guide in general, into the Description box.
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	    </P
></LI
></OL
><P
996
>&#13;	  Voila!  Select "Commit" and send in your bug report! Next
997
	  we'll look at resolving bugs.
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	</P
></DIV
><DIV
1001
CLASS="section"
1002
><H3
1003
CLASS="section"
1004
><A
1005
NAME="bug-manage"
1006 1007 1008
>2.3.3.2. Managing your Bug Reports</A
></H3
><P
1009
>&#13;	  OK, you should have a link to the bug you just created near
1010 1011 1012
	  the top of your page. It should say "Bug XXXX posted", with
	  a link to the right saying "Back to BUG# XXXX". Select this
	  link.
1013 1014 1015 1016 1017 1018 1019
	</P
><P
></P
><OL
TYPE="1"
><LI
><P
1020
>&#13;	      Scroll down a bit on the subsequent page, until you see
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	      the "Resolve bug, changing resolution to (dropdown box).
	      Normally, you would "Accept bug (change status to
	      ASSIGNED)", fix it, and then resolve. But in this case,
	      we're going to short-circuit the process because this
	      wasn't a real bug. Change the dropdown next to "Resolve
	      Bug" to "INVALID", make sure the radio button is marked
	      next to "Resolve Bug", then click "Commit".
1028 1029 1030 1031
	    </P
></LI
><LI
><P
1032
>&#13;	      Hey!  It said it couldn't take the change in a big red
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	      box! That's right, you must specify a Comment in order
	      to make this change.  Select the "Back" button in your
	      browser, add a Comment, then try Resolving the bug with
	      INVALID status again. This time it should work.
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	    </P
></LI
></OL
><P
1041
>&#13;	  You have now learned the basics of Bugzilla navigation,
1042 1043 1044 1045
	  entering a bug, and bug maintenance. I encourage you to
	  explore these features, and see what you can do with them!
	  We'll spend no more time on individual Bugs or Queries from
	  this point on, so you are on your own there.
1046 1047
	</P
><P
1048
>&#13;	  But I'll give a few last hints!
1049 1050
	</P
><P
1051 1052
>&#13;	  There is a <A
HREF="http://landfill.tequilarista.org/bugzilla-tip/help.html"
1053 1054
TARGET="_top"
>CLUE</A
1055
> on the Query page that will teach you more how to use the form.
1056 1057
	</P
><P
1058 1059
>&#13;	  If you click the hyperlink on the <A
HREF="http://landfill.tequilarista.org/bugzilla-tip/describecomponents.cgi"
1060 1061
TARGET="_top"
>Component</A
1062
> box of the Query page, you will be presented a form that will describe what all the components are.
1063 1064
	</P
><P
1065
>&#13;	  Possibly the most powerful feature of the Query page is the
1066
	  <A
1067
HREF="http://landfill.tequilarista.org/bugzilla-tip/booleanchart.html"
1068 1069
TARGET="_top"
>Boolean Chart</A
1070
> section. It's a bit confusing to use the first time, but can provide unparalleled flexibility in your queries, allowing you to build extremely powerful requests.
1071 1072
	</P
><P
1073 1074
>&#13;	  Finally, you can build some nifty  <A
HREF="http://landfill.tequilarista.org/bugzilla-tip/reports.cgi"
1075 1076
TARGET="_top"
>Reports</A
1077
> using the "Bug Reports" link near the bottom of the query page, and also available via the "Reports" link at the footer of each page.
1078 1079 1080 1081 1082 1083 1084 1085 1086 1087 1088 1089 1090 1091 1092 1093 1094 1095 1096 1097 1098 1099 1100 1101 1102 1103 1104 1105 1106 1107 1108 1109 1110 1111 1112 1113 1114 1115 1116 1117 1118 1119 1120 1121 1122 1123 1124 1125 1126 1127 1128 1129 1130 1131 1132 1133 1134
	</P
></DIV
></DIV
></DIV
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><HR
ALIGN="LEFT"
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WIDTH="100%"
BORDER="0"
CELLPADDING="0"
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><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
><A
HREF="why.html"
>Prev</A
></TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="index.html"
>Home</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="init4me.html"
>Next</A
></TD
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><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>Why Should We Use Bugzilla?</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="using.html"
>Up</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
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1135
>Where can I find my user preferences?</TD
1136 1137 1138 1139 1140 1141
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